I made the leap from marketing to UX design 10 years ago, and let me tell you, it was messier than I thought.
The career switch cost me roughly $50K in lost income, countless sleepless nights, and a lot of impostor syndrome. But here's the thing: every brutal lesson was worth it.
Career transition from Marketing to UX design
Today, I'm going to share the five biggest realizations I made during my career transition, the things I wish someone had told me earlier.
If you’re ready, let’s go!
👉 5 Tough Questions to Ask Before Switching Careers to UX Design
I approached my career switch like a bull in a china shop. I thought, "I'm good at marketing, so I'll probably be good at UX too."
Wrong.
Marketing taught me to manipulate user behavior. UX taught me to understand it. These are fundamentally different skills, and I spent months trying to force my marketing brain into a UX-shaped hole.
That's when I realized I needed to do some serious soul-searching.
The fix
I spent two weeks doing what I call the "Career reality audit." Here's the exact process:
Self-assessment framework:
What tasks make you lose track of time?
What parts of your current job drain your soul?
What skills do colleagues constantly ask you about?
What work feels effortless to you but difficult for others?
The feedback loop:
I reached out to 10 people who knew my work (colleagues, managers, even clients) and asked them three questions:
What am I naturally good at?
What should I stop doing?
If you were hiring me, what role would you create?
Skills gap analysis:
I analyzed 20 UX job postings and created a spreadsheet comparing required skills vs. my current abilities. The gaps were... humbling.
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Pro tip for you:
Create a "Skills inventory spreadsheet" with three columns:
Green (strong): Skills you can teach others
Yellow (developing): Skills you can execute but need improvement
Red (learning): Skills you need to acquire
Update this monthly. It's like a fitness tracker for your career.
[Skills assessment matrix showing green, yellow, and red categories for different UX skills like user research, prototyping, and visual design]
2. I didn’t have clarity on my direction
What should I focus on?
The mistake
UX is like a buffet at a fancy hotel, everything looks good, so you pile your plate high with everything and end up with a mess.
I wanted to be a UX researcher AND a visual designer AND a UX writer AND maybe do some service design on the side. I was basically trying to be the Swiss Army knife of UX.
Result? I was mediocre at everything and excellent at nothing.
The reality
Six months in, my portfolio looked like it was designed by committee. I had research projects that went nowhere, visual designs that looked like they were made in Microsoft Paint, and case studies that read like academic papers.
A mentor looked at my work and said, "I have no idea what you actually do."
This is like planning a road trip by saying, "I'll drive west and see what happens."
The reality
After 8 months of "learning UX," I realized I had no real experience to show for it. I had certificates, but no actual projects. I had theoretical knowledge, but no practical skills.
I was like someone who studied cooking by reading recipes but never touched a stove.
The fix
I created what I call the "Experience acquisition system":
Focused 80% of my learning time on those specific skills
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Pro tip for you:
Create a "Learning ROI calculator":
Time invested in learning
Practical application within 48 hours
Measurable outcome or portfolio piece
If you can't check all three boxes, you're probably learning the wrong thing.
4. I didn’t know how to network
How to networking as a designer?
The mistake
My networking strategy was basically sliding into LinkedIn DMs like: "Hi, I'm switching to UX. Can we chat?"
Translation: "Hi stranger, can you do unpaid work to help my career?"
Surprisingly, this didn't work well.
The reality
After sending 50+ cold messages with a 2% response rate, I realized I was approaching networking like a used car salesman, all about what I could get, not what I could give.
The fix
I flipped the script and started with the "Give first" approach:
Value-first outreach
Instead of asking for help, I started offering it:
Shared relevant articles with personalized insights
Offered to user-test their company's products for free
Connected them with other professionals in my network
Authentic storytelling
I stopped pretending to be a UX expert and started being honest about my journey:
"I'm making the switch from marketing and learning a ton"
"Here's a mistake I made that might help others avoid"
"I'm documenting my transition and would love your perspective"
Listen-heavy conversations
I made every networking conversation 80% about them, 20% about me. People love talking about their work, and I just had to ask better questions.
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Pro tip for you:
Use the "5-3-1 rule" for networking:
Give value to 5 people
Have meaningful conversations with 3 people
Ask for help from 1 person
The math works. Trust the process.
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Example outreach message:
"Hi [Name], I saw your recent post about [specific topic]. Your point about [specific insight] really resonated with my experience transitioning from marketing to UX.
I've been documenting lessons learned that might be useful for others making similar switches.
Would you be interested in a 15-minute chat about your journey? I'd love to share what I'm learning and get your perspective on [specific question related to their expertise]."
👉 The Ultimate Guide to Networking for UX Designers:
I thought confidence would magically appear once I had the "right" skills or the "perfect" portfolio. And It doesn't work that way.
I was stuck in the confidence catch-22: I needed confidence to get experience, but I needed experience to get confidence 🤡
The reality
Eight months into my transition, I still felt like a fraud. I'd second-guess every design decision, apologize for my ideas before presenting them, and constantly compare my beginner work to experts with 10+ years of experience.
I was basically a confidence vampire, sucking the energy out of every room I entered.
The fix
I developed what I call the "Confidence compound system":
The wins journal
Every Friday, I documented three wins from the week:
These small victories added up faster than I expected.
The failure reframe
Instead of hiding mistakes, I started celebrating them as data points:
"I learned that my initial hypothesis was wrong"
"This usability test revealed three critical issues I can fix"
"This rejection gave me specific feedback to improve"
The repetition engine
Confidence comes from competence, and competence comes from repetition. I created a daily practice:
30 minutes of Figma every morning
One user interview per week
Weekly design challenges from the UX community
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Pro tip for you:
Start a "Done list" alongside your to-do list. Write down everything you accomplish, no matter how small. You'll be shocked at how much you actually get done.
Real example from my wins journal:
Week 12: Successfully conducted my first unmoderated user test, learned that my navigation was confusing (but now I know how to fix it), and got a LinkedIn message from someone who found my career transition posts helpful.
The compound effect: Why every mistake was worth it
Here's the thing about career switches: they're not linear.
You don't go from Point A to Point B in a straight line. You go from Point A to Point Q to Point F to Point Z and eventually land somewhere better than Point B.
The five brutal lessons I learned didn't just help me switch careers, they made me better at everything:
Self-awareness makes me a better designer because I know my biases
Clear direction helps me prioritize ruthlessly
Strategic planning ensures I'm always learning the right skills
Authentic networking has opened doors I didn't even know existed
Genuine confidence makes me a better collaborator and leader
If you're serious about switching to UX, here's your homework for the next month:
Week 1: Self-assessment
Complete the Career reality audit
Create your skills inventory spreadsheet
Ask 3 people for honest feedback about your strengths
Week 2: Direction setting
Define your specific UX north star
Set 3-month, 6-month, and 12-month goals
Research 5 companies you'd love to work for
Week 3: Experience building
Start one portfolio project (something you actually use)
Join 2 UX communities (online or local)
Begin documenting your learning journey
Week 4: Network building
Reach out to 5 UX professionals using value-first approach
Share one piece of content about your journey
Find one way to help someone in the UX community
My final message for you
Career switching isn't just about changing jobs, it's about changing your entire relationship with work. The five lessons I learned the hard way don't just apply to UX. They apply to any major life transition where you're betting on yourself.
Yes, it's scary. Yes, it's expensive. Yes, there will be moments when you question everything.
But here's what I wish someone had told me ten years ago: The cost of staying in the wrong career is always higher than the cost of switching to the right one.
The question isn't whether you can afford to make the switch. The question is whether you can afford not to.
Your future self is waiting. Don't keep them waiting too long.
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Whenever you're ready, there are 4 ways I can help you: