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Can you share how you reported the UX audit to your client?

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We put together a slide deck and presented it to the client.

UX Audit Report Slide Deck

Here's the rough agenda:
  • Overview: What we did, why we did it, goals, and our process
  • Findings: Key insights and a comparison with competitors
  • Highlights: What’s working well in the design
  • Lowlights: Areas for improvement, with recommendations and examples
  • Summary: Key themes e.g. Design System and potential opportunities
  • Our Vision: We included some quick mockups to give the client a sense of our vision
 
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