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Model Drift

Synonyms: model decay, model degradation, AI drift, LLM drift, performance drift

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Definition

Model drift is when an AI model's answers get worse over time, even though no one touched your product. Real-world inputs move away from the training data (data drift), or the right answer changes (concept drift). With LLMs, the provider can also update the model under your prompt.
 

Use cases

Drift doesn't crash anything, so teams find out from churn and support tickets.
  • The "better" model that broke trust: Microsoft researchers describe a diagnosis model that went from 95% to 98% accuracy and started missing older patients, a group the old model got right.
 

How it's used in practice

  • Pin the model version: Call a dated model snapshot and upgrade on purpose, after testing.
  • Keep a golden test set: Save 50 to 100 real user inputs with approved answers. Rerun them after every model or prompt change.
  • Track inputs and outputs in production: Compare live inputs and predictions against your launch baseline.
  • Give users a way to flag bad answers: A thumbs-down button turns complaints into an early drift alert.
🪄
Before you switch models, list the inputs the old model got right. Overall accuracy can rise while those cases break, and users already trust those cases. Check them first.
 

Challenges & limitations

  • Late answers: A loan model's mistake shows up months later, when the loan defaults. Until then, you're guessing.
  • False alarms: Inputs can shift with no effect on quality, and teams learn to ignore the alerts.
  • Vendor schedules: OpenAI and Anthropic retire models on their own dates, and you migrate anyway.
 

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