Do not index
Do not index
Ah that sucks — I’ve also been there many many times. Here’s how I dealt with this situation:
Tips for navigating low UX maturity organisations
Show the value of the process
Explain why activities like user research, wireframing, and testing are important before jumping into high-fidelity screens.
Highlight how these steps save time and lead to better designs by solving real problems, not just making things look good.
Ask hard questions
Challenge assumptions with questions like:
- "How do we know that’s true?"
- "Is this backed by data or just a guess?"
This helps ensure everyone is thinking critically and that designs are based on real user needs, not just opinions.
Don’t ask for permission, just do it
Instead of waiting for approval, do the work (research, wireframes, etc.) you know is necessary.
When you show the final high-fidelity screens, you'll have solid reasoning and context behind them.
Call out the lack of context/data/research
Point out if you’re missing key information or research to move forward.
Advocate for more context to ensure you’re designing the right solution.
Start with ideation sessions or design reviews
These are the easiest process to adopt for stakeholders.
Facilitate workshops to gather feedback, align teams, and bring people on board with UX.
Build allies and friendlies
Find colleagues who share the same view on the importance of UX.
Build relationships with these people to gain support and help push for better UX processes within the organisation.
This is a HUGE topic, I made a separate video about this during a mentorship session:
