I’m working on a UX project for an existing portal with 6 modules. I’ve got the business goals, but I’m stuck on defining the problem statements. The stakeholders just gave me feature requests. How should I tackle this?

Do not index

Always start with stakeholder intereviews

First things first, I'd conduct a stakeholder interview to nail down the root of the problem. I even wrote a super-detailed article on how to do it:

How To Conduct Stakeholder Interviews (UX Framework)

What is UX Stakeholder Interviews? How do I conduct UX Stakeholder Interviews? Here’s a step-by-step guide to Learn UX.

https://uxplaybook.org/articles/how-to-conduct-ux-stakeholder-interviews

I've spent years documenting frameworks and created a kickass UX Playbook. It's my way of giving designers a step-by-step approach for any project, packed with templates and pro tips to supercharge your workflow.

I’m working on a UX project for an existing portal with 6 modules. I’ve got the business goals, but I’m stuck on defining the problem statements. The stakeholders just gave me feature requests. How should I tackle this?

Always start with stakeholder intereviews

Get free UX resources