Table of Contents
- Why your UX portfolio gets zero callbacks
- Understanding the hiring manager's perspective
- 11 portfolio red flags and how to fix
- 1. No CTA
- 2. Weak visuals
- 3. Too much fluff
- 4. No personality
- 5. Missing metrics
- 6. Typos everywhere
- 7. Sloppy presentation
- 8. No case study process
- 9. No clear “Who you are”
- 10. Cookie-cutter templates
- 11. Projects with zero depth
- The ultimate UX portfolio checklist
- Make your UX portfolio counts
- TL;DR
Why your UX portfolio gets zero callbacks
Scenario: you've just spent the last three weeks perfecting your UX portfolio. The colors are just right. The case studies are almost perfect. You hit publish and... crickets. No callbacks. No interviews. Just silence.
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Understanding the hiring manager's perspective
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- Does this person actually solve problems, or do they just make things look nice?
- Can they communicate their thinking clearly, or will I have to decode their process?
- Will they fit our team culture, or will every meeting feel like pulling teeth?
- Do they understand UX as a strategic tool, or are they just arranging boxes on a screen?
11 portfolio red flags and how to fix
1. No CTA
- You appear unprofessional
- You miss opportunity windows
- Professional networking is limited
- Recruitment process gets delayed
- Interested employers might give up
- Unclear availability
- No clear next steps
- Difficult to reach out
- Missing resume download
- Hidden contact information
- Availability status
- Resume download
- Clear email address
- Response time expectation
2. Weak visuals
- Low-quality assets suggest carelessness
- Poor visual design suggests limited craft skills
- Dated patterns show lack of industry awareness
- Inconsistency raises red flags about attention to detail
- Bad hierarchy indicates poor information architecture skills
- Low-quality images
- Poor visual hierarchy
- Amateur graphic design
- Inconsistent UI elements
- Outdated design patterns
- Use proper UI spacing
- Show before/after comparisons
- Learn basic visual design principles
- Include actual screens, not just wireframes
3. Too much fluff
- Hides your real capabilities
- Wastes the reviewer's limited time
- Questions your ability to communicate clearly
- Suggests a lack of concrete accomplishments
- Makes it hard to understand your actual contributions
- Excessive adjectives
- Overuse of buzzwords
- Vague descriptions of work
- Empty claims without substance
- Marketing speak instead of clear explanation
- "Disrupted the traditional user experience landscape"
- "Leveraged synergistic design thinking to revolutionize the user paradigm"
- "Crafted an innovative solution through deep empathy and strategic ideation"
- Use simple language
- Cut adjectives by 50%
- Focus on specific actions and results
- Write like you're explaining to a friend
4. No personality
- Miss the chance to show cultural fit
- Blend in with hundreds of other applicants
- Fail to demonstrate what makes you unique
- Don't give hiring managers any memorable details
- Make it hard for teams to imagine working with you
- Cookie-cutter about me sections
- No personal voice or perspective
- Bland, corporate-speak descriptions
- Lack of unique viewpoints or approaches
- Generic "passionate designer" statements
- "I create innovative solutions..."
- "I am a passionate UX designer who loves solving problems..."
- Generic stock photos of people pointing at screens
- Write like you talk (professional ≠ boring)
- Show your side projects or design experiments
- Include a photo of you actually working/designing
- Share your design philosophy (but make it real, not Pinterest-quote real)
5. Missing metrics
- ROI is questionable
- Success is subjective
- Your impact is unproven
- Business value is unclear
- Design decisions lack validation
- No business impact data
- Vague impact statements
- No success measurements
- Lack of quantifiable results
- Missing before/after comparisons
- Business metrics
- User adoption rates
- Task completion rates
- User satisfaction scores
- Time on-task improvements
6. Typos everywhere
- Copy is a crucial part of user experience
- Design specifications need to be precise
- Client communications must be professional
- Documentation needs to be clear for developers
- Small errors in products can confuse thousands of users
- Wrong technical terms
- Inconsistent capitalization
- Missing or extra punctuation
- Grammar errors in case studies
- Spelling mistakes in crucial sections
- Created wirefarmes
- User Experiance Designer
- Improved user engagment
- Have a friend proofread
- Use Grammarly (the free version is fine)
- Print it out – errors are easier to spot on paper
- Read your content backward (seriously, it helps spot errors)
7. Sloppy presentation
- Don't pay attention to detail
- Lack of basic visual hierarchy understanding
- Rush through your work without quality checks
- Can't apply basic design principles to your own work
- Broken links or navigation
- Poorly compressed images
- Unorganized content layout
- Random font sizes and styles
- Inconsistent spacing between sections
- Stick to 2-3 font sizes maximum
- Use high-quality images (aim for under 1MB but over 100KB)
- Create a consistent grid system (yes, just like you do for your apps)
- Test your portfolio on different devices (what looks good on your 4K monitor might look terrible on your laptop)
8. No case study process
- Your iteration approach is unclear
- Your user-centered focus is unproven
- Employers can't evaluate your thinking
- Your research abilities are questionable
- Your problem-solving skills remain unknown
- Absent user research
- Missing methodology
- Only showing final designs
- No explanation of iterations
- Lack of problem-solving narrative
- Problem definition
- User testing results
- Wireframe iterations
- Implementation challenges
- Research methods and findings
- Problem statement
- Research phase
- Design exploration
- Testing and iteration
- Final solution
- Results and learnings
9. No clear “Who you are”
- Your expertise is questionable
- Your value proposition is weak
- Your career direction is unclear
- Your professional brand is diluted
- Employers can't assess fit for roles
- Vague skill set
- Unclear specialization
- Undefined career goals
- Missing professional focus
- Ambiguous experience level
- Career goals
- Industry expertise
- Years of experience
- Special skills/strengths
- Clear professional focus
10. Cookie-cutter templates
- Lack of creativity
- Limited technical skills
- Poor attention to differentiation
- Inability to create unique solutions
- Unwillingness to put in extra effort
- No personal branding
- Common design patterns
- Standard portfolio structures
- Generic layouts everyone uses
- Using default templates without customization
- Make it memorable
- Create unique layouts
- Add personal branding elements
- Customize templates significantly
11. Projects with zero depth
- Judge the impact of your work
- Evaluate your research capabilities
- Assess your decision-making skills
- Verify your user-centered approach
- Understand your problem-solving process
- Surface-level case studies
- Absent user testing results
- Missing problem statements
- Lack of research documentation
- No explanation of design decisions
- "Users didn't like it, so I fixed it"
- "The client wanted a better app, so I made it better"
- "Engagement increased by making it more engaging"
- Include sketches and iterations
- Start with the business problem
- Share what didn't work (yes, really!)
- Document your decision-making process
- Show your research methods and findings
The ultimate UX portfolio checklist
Make your UX portfolio counts
TL;DR
- No CTA
- Weak visuals
- Too much fluff
- No personality
- Missing metrics
- Typos everywhere
- Sloppy presentation
- No case study process
- No clear “Who you are”
- Cookie-cutter templates
- Projects with zero depth