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What if a UX project lacks clear success metrics or they're ambiguous? How can designers effectively highlight the impact in their case study?

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Highlighting impact in UX case studies without metrics

You can think about some other numerical impacts for the project:
 
  • Spoke X number of users
  • Design X number of screens
  • Received X number of positive reviews
 
Anything that's quantifiable that seems impactful.
 
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