The Ultimate Brand Refresh Checklist

Discover the essential brand refresh checklist to determine if your brand needs a makeover. Explore reasons for rebranding, key elements to consider, and real-world examples from industry leaders like Apple, Nike, and Airbnb.

The Ultimate Brand Refresh Checklist
Do not index
Do not index
Read time: under 4 minutes

Are You Ready for a Change?

In today's cutthroat business world, relevance isn't just desirable—it's non-negotiable.
Your brand can't afford to lag behind while competitors zoom ahead. But how do you know when it's time for a makeover?
While change for change's sake rarely leads to success, there are pivotal moments in a brand's journey where a refresh can reignite its relevance and resonance.
 

Watch Tamara Kramer — a brand strategist, with 14 years of experience, roasts UX Playbook.
Video preview
Watch Tamara Kramer roasts UX Playbook.

Slack, the popular workplace communication platform, underwent a significant brand refresh in 2021 to reflect its evolving identity and vision.
As Slack transitioned from a messaging tool to a comprehensive platform for collaboration and productivity, the need for a refreshed brand identity became evident.
The redesign introduced a vibrant color palette, modernised typography, and a revamped logo featuring a more streamlined and dynamic design.
This transformation not only modernised Slack's visual identity but also signaled its commitment to innovation and adaptability in an increasingly competitive market.
The brand refresh revitalised Slack's image, reinforcing its position as a leader in workplace communication and collaboration tools while capturing the essence of its forward-thinking approach to work.
Let’s delve into the essential checklist to help you determine if your brand is due for a refresh:
 

Reasons for a brand refresh 💦

🔸 Leadership change

A change in leadership often brings fresh perspectives and strategic shifts, necessitating a corresponding evolution in the brand's identity.
“Think different” — Apple’s campaign.
“Think different” — Apple’s campaign.
Take Apple, for instance, which underwent a significant transformation under the visionary leadership of Steve Jobs, leading to iconic product launches and a refined brand image.

🔸 Changing competition landscape

As competitors innovate and consumer preferences evolve, your brand must adapt to stay ahead.
Coke vs Pepsi.
Coke vs Pepsi.

🔸 Directional change in organisation

When a company redefines its mission, values, or target audience, its brand identity should reflect these changes.
"Just Do It" campaign.
"Just Do It" campaign.
Look at Nike's evolution from a sports apparel company to a champion of social causes, reflected in its "Just Do It" campaign and partnerships with athletes advocating for social justice.

🔸 Giving a tired-looking brand a facelift

Sometimes, a brand simply looks outdated compared to its competitors or no longer resonates with its target audience.
Evolution of the Apple Logo.
Evolution of the Apple Logo.

🔸 Change of offerings

Introducing new products or services may require a brand refresh to align with the expanded offerings and appeal to a broader audience.
Netflix logo evolution.
Netflix logo evolution.
 
More actionable tips and fewer headaches: Join designers from 40+ countries using UX Playbook. Get detailed step-by-step guides and templates to supercharge your UX process.
 

Things to look out for 👁

1. Define your purpose.

Your brand refresh needs a clear rationale to ensure coherence and relevance.
Identify your brand's core values, target audience, and long-term goals to guide the refresh process effectively.

2. Visual identity overhaul.

Beyond aesthetics, your visual identity should convey your brand's essence and differentiate it in the marketplace.
Airbnb’s logo.
Airbnb’s logo.
Consider Airbnb's rebranding, which simplified its logo to symbolize belonging and inclusivity, reflecting its mission of creating meaningful connections through travel.

3. Website redesign mastery.

Your website serves as a digital storefront, showcasing your brand's personality and offerings.
Spotify website.
Spotify website.
Prioritise user experience (UX) and incorporate responsive design elements to ensure seamless navigation across devices, following the footsteps of companies like Spotify, known for its intuitive interface and personalised recommendations.

4. Communication evolution.

How you communicate shapes how your audience perceives your brand.
Whether it's through storytelling, tone of voice, or social media engagement, ensure consistency and authenticity to strengthen brand affinity.
 

Final thoughts

In conclusion, a brand refresh isn't a one-size-fits-all solution but a strategic decision rooted in purpose and informed by market dynamics.
By understanding the catalysts for change and following a comprehensive checklist, your brand can emerge stronger, more relevant, and better equipped to navigate the ever-evolving business landscape.
So, before you embark on a brand refresh journey, ask yourself:
Is your brand ready to evolve?
If the answer is yes, leverage these insights to pave the way for success in the next chapter of your brand's story.
 

 
👉
Whenever you're ready, there are 4 ways I can help you:
1. Junior Designer Bundle: Transition into UX with my playbooks: breaking down portfolios, applications, and UX frameworks, to build a solid career foundation. Craft an unforgettable portfolio & get hired.
2. Senior Designer Bundle: Become a design leader with systems to build healthier, happier teams and grow you and others meaningfully. Join 500+ aspiring leaders.
3. UX Portfolio Critique: Get a 20-minute video of brutally honest feedback, a checklist of things to fix, in less than 48 hours. Get a personalised portfolio critique here.
4. Job Sprint Course: Stand out in an unpredictable job market by building a memorable personal brand and a killer job search strategy. Get hired in UX with Job Sprint.

Get free UX resources

Get portfolio templates, list of job boards, UX step-by-step guides, and more.

Download for FREE
Christopher Nguyen

Founder of UX Playbook

Related posts

The Future of UX Design: 7 Predictions and Trends for 2024The Future of UX Design: 7 Predictions and Trends for 2024
5 UX Design Best Practices to Become Better Designers5 UX Design Best Practices to Become Better Designers
Your First 90 Days in a UX Design Role: A Strategic GuideYour First 90 Days in a UX Design Role: A Strategic Guide
A Roadmap To Level Up Your Soft Skills as UX DesignersA Roadmap To Level Up Your Soft Skills as UX Designers
From Designing to Leading Teams: A UX Designer's Path to LeadershipFrom Designing to Leading Teams: A UX Designer's Path to Leadership
The Art of Stakeholder CommunicationThe Art of Stakeholder Communication
7 UX Lessons from a Startup's Failure7 UX Lessons from a Startup's Failure
The UX Designer's Survival Guide: 7 Daily Struggles and SolutionsThe UX Designer's Survival Guide: 7 Daily Struggles and Solutions
Successful UX Design Projects: Unpacking Top 5 Industry UX Design Case StudiesSuccessful UX Design Projects: Unpacking Top 5 Industry UX Design Case Studies
From Ancient Wisdom to Modern Interfaces: Mastering Feng Shui-Infused UXFrom Ancient Wisdom to Modern Interfaces: Mastering Feng Shui-Infused UX
Should We Be Using The Word “User”?Should We Be Using The Word “User”?
How to Push Back on Stakeholders and Win (Real Examples)How to Push Back on Stakeholders and Win (Real Examples)
The Lack of Transparency Is Killing Your UX Process The Lack of Transparency Is Killing Your UX Process
Amplify Your Design Portfolio: The Unmatched Power of TestimonialsAmplify Your Design Portfolio: The Unmatched Power of Testimonials
Stop the Hustle: How Designers Can Achieve More by Doing LessStop the Hustle: How Designers Can Achieve More by Doing Less
 
 

Get unstuck in our newsletter

Actionable frameworks to level up your UX career. Read in 5 minute or less, weekly. Absolutely free.
 
 
     
    notion image
    Join over 8,000 designers and get tactics, hacks, and practical tips.