Do not index
Do not index
Reporting UX audit results to clients
We put together a slide deck and presented in front of the client.
The rough agenda was:
- Overview (what, why, goals, how/process)
- Findings (overview + competitors comparison)
- Highlights (things that worked well)
- Lowlights (things we identified that can be improved, along with our recommendations on how, and examples)
- Summary (summarize themes, like "Design system" and potential opportunities)
- Our vision (we did some quick mocks to help the client understand what we envisioned)